(4.4 / 5)1820+ Ratings

Rossignol Reviews

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Overall Rating

4.4
14 Reviews
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About Rossignol

Rossignol is a renowned brand offering a wide range of equipment and a collection of clothing for skiing and snowboarding for men, women, juniors, and children all year round. The product line includes ski boots, hats, scarves, beanies, alpine and nordic skis, bindings, ski poles, skiboots bags, backpacks, and travel bags. Rossignol provides performing skis for all kinds of disciplines, both alpine (On piste, All mountain, Freeride, Touring, and Race) and cross country (Classic, Skin, Skating, Backcountry, and Touring). The brand also offers urban jackets, light jackets, everyday t-shirts, sweatshirts, knitwear, and dress shoes. In addition to winter sports equipment, Rossignol has expanded into outdoor clothing, footwear, and biking equipment. Customers can take advantage of free delivery and free returns on their orders. The brand is recognized for its comfort and technique, making it one of the largest French brands in the industry.

Rossignol Pros & Cons

Pros and Cons of Rossignol.com

Pros:

  • Wide Product Range: Offers a variety of products including skis, snowboards, apparel, and accessories for all types of winter sports enthusiasts.
  • High-Quality Equipment: Known for manufacturing high-end skis and gear, catering to both beginners and professional athletes.
  • Sustainable Practices: Focus on producing sustainable products and utilizing eco-friendly manufacturing processes, enhancing brand reputation.
  • Customer Engagement: Actively collects customer feedback through reviews and product testing, which helps improve product lines and customer satisfaction.
  • Discount Opportunities: Regular discounts and outlet sales provide customers with significant savings on past season items.

Cons:

  • Censorship of Reviews: Reports suggest that negative reviews may be censored, leading to a lack of transparency regarding product quality.
  • Customer Service Issues: Some users have expressed dissatisfaction with customer service responsiveness and the handling of product discrepancies.
  • Limited Return Policy: The return policy requires items to be unused and in original condition, which may be restrictive for some customers.

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Rossignol Customer Reviews (14)

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Doreen Herzog
Doreen Herzog
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Feb 9, 2023
Charlotte Poole
Charlotte Poole
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Feb 8, 2023
Kirby Sanchez
Kirby Sanchez
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Feb 8, 2023
Jenný Ingólfsdóttir
Jenný Ingólfsdóttir
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Feb 7, 2023
John Berger
John Berger
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Feb 7, 2023
Friðþjófur Jakobsson
Friðþjófur Jakobsson
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Feb 7, 2023
Verrill Boileau
Verrill Boileau
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Feb 6, 2023
Albert Damron
Albert Damron
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Feb 6, 2023
Baldvin Hjaltason
Baldvin Hjaltason
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Feb 6, 2023
Michael Mucha
Michael Mucha
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Feb 6, 2023

Rossignol Customer’s Q&A

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Rossignol Features and Benefits

Rossignol.com offers a variety of features and benefits:

  • Variety of Ski Types: Rossignol provides various ski types that cater to all skier types, such as all-mountain, carving, freeride, racing, and twin tip. These skis come with innovative technologies to enhance performance and cater to all skiers.

  • High-End Skis: Rossignol has been making high-end skis for over a century, catering to all varieties of skiers, from pure beginners to Olympic Medalists.

  • Sustainable Products: Rossignol has a renewed focus on producing sustainable products, combined with eco-friendly initiatives in its manufacturing process.

  • Wide Array of Products: In addition to ski gear, Rossignol offers a wide array of products, from apparel to ski boots to hard goods and footwear products.

  • New Ski Boots: Rossignol has introduced a new series of boots designed for both all-mountain performance and ease of entry/exit. The Vizion boots accomplish this via a new shell and spine design.

  • Freeride Skis: Rossignol’s freeride skis tend to be wider underfoot to provide more float in soft snow, and they also sport rocker profiles, allowing the skis to pivot and turn easier in tighter terrain.

These features and benefits make Rossignol a popular choice among skiing enthusiasts.

Rossignol Pricing

Pricing Overview

Rossignol.com offers a diverse range of products with varying prices based on the item type.

Example Prices:

  • Men's Ultralight Packable Jacket: $150.00
  • Men's SKPR 2.0 Active Shoes: $150.00
  • Unisex Bucket Hat: $30.00

Discounts:

Rossignol also features an outlet sale, providing discounts of up to 60% off on selected items from past collections, including ski jackets, pants, and accessories.

Prices can fluctuate, so checking the website for the most accurate and up-to-date information is recommended.

Payment Method

Payment Methods Overview

Rossignol.com accepts a variety of payment methods to facilitate purchases.

Accepted Payment Options:

  • PayPal
  • Apple Pay
  • Google Pay
  • Visa
  • Mastercard
  • Maestro
  • American Express (Amex)
  • Klarna

These options provide flexibility for customers during the checkout process, ensuring a smooth transaction experience.

Rossignol FAQs

FAQ

Rossignol Return Policy?

Return Policy Overview

At Rossignol.com, items purchased can be returned within 30 days of receiving the parcel.

Conditions for Returns:

  • Items must be new, unused, and have all labels and garment tags still attached.
  • Returns that are damaged, stained, washed, or altered will not be accepted and will be sent back to the customer.

Special Conditions:

  • For bike returns, a deduction of $100 will be applied to the original payment method.
  • E-bikes must be returned with the battery in the same box.

Return Process:

  • Returns cannot be made in-store; they must go through the Returns Portal online.
  • To initiate a return, log into your account and request a return on the order details page.
  • After selecting the items to return, a prepaid shipping label will be emailed for printing and use.

Refund Timeline:

  • Once received at the warehouse, returns may take up to 5 business days to process.
  • Refunds will be issued to the original payment method and may take up to 10 working days to appear on bank statements.
FAQ

How To Open A Rossignol Account?

To open an account on rossignol.com, follow these steps:

  1. Visit the rossignol.com website.
  2. Look for the "Account" or "Sign In" option, usually located at the top right corner of the homepage.
  3. Click on "Create Account" or similar.
  4. Fill in the required information such as email address, password, and personal details.
  5. Click on "Submit" or "Create Account" to complete the registration.

Remember, it's not necessary to create an account to make a purchase on rossignol.com. However, having an account can speed up the purchasing process and save time on future orders.

FAQ

Rossignol Alternatives

Here are the top alternatives to rossignol.com:

  1. dynastar.com - Offers a range of ski & snowboard equipment.
  2. k2skis.com - An American ski and snowboard brand.
  3. skiessentials.com - Provides outdoor gear and product reviews for mountain adventures.
  4. lange-boots.com - Specializes in ski boots.
  5. salomon.com - Offers sporting goods for men, women, and children, including ski boots and clothing.
  6. grouperossignol.com - Another site from the Rossignol group.

Please note that these alternatives were ranked by their affinity to rossignol.com in terms of keyword traffic, audience targeting, and market overlap.

FAQ

How can I monitor my order's progress?

To keep tabs on your order in real-time, navigate to the "My Account" section on the website, and click on the "My Orders" section. Then, click on "View Your Order" to access your order details and delivery tracking information.
FAQ

What should I do if I receive an incorrect product from Rossignol?

If you receive the incorrect product, please reach out to customer service. They will furnish you with a return number and provide advice on how to return the product(s) that you did not order.
FAQ

How can I modify my Rossignol's order?

Once an order has been confirmed, it cannot be modified on their website. However, you can request an order cancellation and receive a refund from customer service.
FAQ

Is it possible to cancel my Rossignol's online order?

You have the right to withdraw from the site's purchased products within 30 calendar days of receiving them, except for personalized products.
FAQ

What is Rossignol's return policy's duration?

Please complete the returns form in your customer account within 30 days of receiving your order for all returns requests.
FAQ

About Rossignol.com Prices and Cost?

Rossignol, a renowned brand for ski, snowboard, and bike equipment, offers a wide range of products. The prices vary depending on the type of product. For instance, the Men's Ultralight Packable Jacket is priced at $150.00, while the Men's SKPR 2.0 Active Shoes are also available for $150.00. Other items such as the Unisex Bucket Hat can be purchased for $30.00. In addition to these, Rossignol also offers an outlet sale where customers can enjoy discounts of up to 60% off on a range of items from past collections. This includes ski jackets, ski pants, layers, accessories, and equipment, along with cross-country ski gear, snowboard accessories, lifestyle clothing, shirts, pants, and footwear. All these items are available at outlet prices. It's worth noting that prices may vary and it's always a good idea to check the website for the most accurate and up-to-date information.

FAQ

About Rossignol.com Popular Products and Services?

Rossignol is a renowned brand offering a wide range of products and services. The brand is known for its ski, snowboard, and bike equipment, as well as outdoor clothing, footwear, and accessories. Some of the popular products include Men's SKPR 2.0 Active Shoes, Women's E-Fiber Line Tee, Men's Ultralight Packable Jacket, and Unisex bag Escaper tour 25L. Rossignol provides high-performing skis for various disciplines, both alpine and cross country. The brand also offers a collection of clothing for skiing and snowboarding for men, women, juniors, and children all year round. In addition to ski and snowboard equipment, Rossignol also offers urban wear, technical wear, and bikes. The brand is committed to providing quality and performance, making it a favorite among outdoor enthusiasts.

FAQ

Rossignol.com Return Policy?

At Rossignol.com, every article purchased on the website can be returned within 30 days of parcel reception. Items must be returned new, unused, and with all labels and garment tags still attached. Returns that are damaged, stained, washed or altered will not be accepted and will be sent back to the customer. To return a bike, a deduction of $100 will be made directly on the original payment method used to place the order. E-bikes have to be returned also with the battery in the same box. Currently, it is not possible to return the items purchased online to a Rossignol Store. At present, Rossignol does not offer an exchange service. Only a refund is allowed. To request a return, a visit to the Returns Portal or log into the Account and request a return in the order details page is required. Select the items to return and confirm the request to receive a prepaid shipping label. The label is also emailed. Print the label and bring the return to the carrier's nearest pick up point or schedule a pickup, based on the previous choice. When the return reaches the warehouse, all the items will pass a mandatory quality control. Once the return is granted, the order will be refunded. Once the package has been received, the return may take until 5 business days to be handled by the warehouse. After that, a confirmation email will be received. The refund will be processed to the credit/debit card or account originally used for payment. Refunds may take up to 10 working days to appear on the bank statement, depending on the bank. As for the shipping policy, Rossignol offers free shipping at home or in store.

FAQ

How can I purchase a gift card on Rossignol.com?

To purchase a gift card on Rossignol.com, follow these steps:

  1. Visit the Gift Card section on the Rossignol website.
  2. Decide the amount to be loaded on the gift card.
  3. Enter your name and the recipient's name and email.
  4. Write a message if desired (you have 250 characters).
  5. Click on Add to Cart.

An email will be sent directly to the person you would like to gift it to, and they can spend it on products on Rossignol.com. To redeem a gift certificate, provide the card's 16-digit number code on the billing page during the checkout process. If you want to check the balance of your online gift certificate, enter the number in the appropriate section on the website. Enjoy shopping!

FAQ

What other products does Rossignol offer?

Rossignol is a renowned brand that offers a wide range of products. These include skiing and snowboarding equipment such as alpine and nordic skis, bindings, ski poles, and ski boots. They also offer snowboards and related accessories.

In addition to these, Rossignol provides a collection of clothing suitable for skiing and snowboarding. This includes ski jackets, pants, under-sweaters, middle layers, and socks. They also have hats, scarves, beanies, and more.

For those who prefer urban style, Rossignol offers urban jackets, light jackets, everyday t-shirts, sweatshirts, knitwear, and dress shoes.

Apart from winter sports, Rossignol has expanded its product line to include biking equipment. They offer bikes and related accessories, catering to different biking styles and needs.

Lastly, Rossignol also provides various types of bags such as ski boots bags, backpacks, and travel bags. These are designed to cater to the needs of outdoor enthusiasts and athletes.

In summary, Rossignol offers a comprehensive range of products for outdoor activities, particularly for winter sports and biking. Their product line combines innovation and timeless design to provide an unparalleled mountain experience.

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